|Title: Render fails when using "Convert RGB Grey to Black"|
|Equipment: Xenith Sierra V6.5|
|Note: Update 03/07/15. This issue has been fixed in V188.8.131.52|
This note has been released to inform engineers of an issue when using Xenith Sierra V6.5. It does not affect earlier versions of the product.
If the colour settings in a job are set to "Convert RGB Grey to Black" the job will fail with the following errors:
Engineers should consider waiting for the fix before upgrading customers who use this functionality.
Sierra: Render fails when using "Convert RGB Grey to Black" Print
Modified on: Tue, 22 Sep, 2015 at 5:39 PM
Did you find it helpful?Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.