Xitron Support

How to get our best support 4

• We can help you much faster if you give us this information
• How to get useful log files
• Uploading large files
• Connect to us via Teamviewer

Announcements 2

• New Navigator version 11.0r3 installer disk released.
• XiUSB driver version 7 is released

Support Pricing 2

• Annual Agreements or Per-Instance Fees
• Credit Card Authorization forms

Navigator Tech Bulletins 16

• Epson vDot5 color verification and calibration
• Navigator computer configuration (Windows 10)
• Copying ICC profiles and SetGold profiles from RIP to RIP
• v11 disk has some broken output plugins. The fix is here.
• Version 10.1x Navigator RIP Licensing. LDK codes vs. HLS hardware keys

See all 16 articles

Release Notes 5

• 11.0r3 release notes for the disk
• Plugin versions on the 11.0r1 installer disk, July 2016
• RIP v11 and v11.0r1 release notes
• Navigator Server 6 release notes
• Navigator Northstar 6422 Release Notes

Documentation 11

• Navigator RIP 11
• Navigator Server & Client v6
• Navigator Server Database structure and backup
• LDK Licensing FAQ
• Migration Utility

See all 11 articles

Aspen Documentation 19

• Aspen Documentation
• Achieving double black in the Aspen system
• Centering on media - r8 and later
• Centering on Media - r7 and earlier
• Aspen r8

See all 19 articles

Downloads 9

• Current Output Device Drivers (RIP Plug-ins)
• Epson drivers
• Inkjet Direct (IJD) Inkjet to plate and inkjet to film
• German language translations
• Get Dongle Utility

See all 9 articles

Video Learning 7

• Navigator Workflow Demonstration
• 1. Building a Workflow
• 2. Linking Workflows
• 3. Editing a Job's Workflow
• 4. Using the Copy Action

See all 7 articles

Sierra Documentation & Tech Bulletins 7

• Online HTML Documentation
• Sierra: Render fails when using "Convert RGB Grey to Black"
• Sierra computer configuration (Windows 7)
• Importing Preps templates in Sierra
• New computer migration

See all 7 articles

Sierra Release Notes 4

• Sierra 6.5.1.0 Release Notes
• Sierra 6.5.0.1 Release Notes
• Sierra 5.2.0.0 Release Notes
• Sierra 5.0.0.0 Release Notes

Video Learning 4

• Sierra Workflow Demonstration
• Sierra Splitting Reader Spreads
• Building a basic job template
• Spot color mapping

Downloads 2

• PPD
• Ink Database

Manuals and Guides 3

• Output device interface manuals
• Interface installation and problem solving guides
• Having trouble installing a Xitron USB interface?

Downloads 2

• USB drivers
• Output device plugins

Documentation & Tech Bulletins 5

• Raster Blaster User Manual
• How to configure print queues in Raster Blaster
• Tips for Screen PTR
• QMDI ink key settings
• Output device interface manuals

Downloads 1

• Output device drivers

Documentation 1

• Keysetter Manuals

Video 2

• Ink Key Presetting Savings
• Customer Testimonial