Xitron Support

How to get our best support 4

• We can help you much faster if you give us this information
• How to get useful log files
• Uploading large files
• Connect to us via Teamviewer

Announcements 6

• New Navigator Disk released. RIP 11.0r7 and Server 7.0
• Get smoother output in PDF Raster
• How to back up and restore LDK licenses
• Support for Screen PF-R3051 / Micra CTP added
• New Navigator version 11.0r3 installer disk released.

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Support Pricing 2

• Annual Agreements or Per-Instance Fees
• Credit Card Authorization forms

Navigator Tech Bulletins 22

• Navigator 11.0r7 installer disk has an issue with a certain version of Windows 10
• LDK License Backup and Restore
• Anti-aliasing in the PDF Raster output plugin.
• Missing black separations in two and three color work. RIP version 11.0r7
• Programming an LDK Hard Lock Key (Dongle)

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Release Notes 6

• 11.0r7 release notes
• 11.0r3 release notes for the disk
• Plugin versions on the 11.0r1 installer disk, July 2016
• RIP v11 and v11.0r1 release notes
• Navigator Server 6 release notes

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Documentation 12

• Navigator RIP 11
• Navigator Server & Client v6
• Browser Client for Xitron Navigator - simplified DFE
• Navigator Server Database structure and backup
• LDK Licensing FAQ

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Aspen Documentation 20

• Aspen Documentation
• Achieving double black in the Aspen system
• Centering on media - r8 and later
• Centering on Media - r7 and earlier
• Aspen r8

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Inkjet Cost Calculator 3

• How to use the cost calculator
• How to use the CSV files
• Printhead usage calculation bug fix

Downloads 9

• Current Output Device Drivers (RIP Plug-ins)
• CIP3 / CIP4 / PPF output driver
• Epson drivers
• Inkjet Direct (IJD) Inkjet to plate and inkjet to film
• German language translations

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Video Learning 7

• Navigator Workflow Demonstration
• 1. Building a Workflow
• 2. Linking Workflows
• 3. Editing a Job's Workflow
• 4. Using the Copy Action

See all 7 articles

Documentation 13

• B3 - The new Blue Box. Quick Start
• Introduction to RasterBlaster 4
• Pre-Installation Requirements
• Configuring a static IP address
• Configuring the RasterBlaster Image Processor and Plug-in

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Downloads 3

• Output Device Drivers
• RB 4 Mac Client
• RB 4 PC Client

Manuals and Guides 4

• Output device interface manuals
• Interface installation and problem solving guides
• Having trouble installing a Xitron USB interface?
• Windows Fast Start Up

Downloads 3

• USB drivers (Including LVD and HVD SCSI Interface)
• Output device plugins
• SCSI drivers (Only for XMF, RealPro or Sierra Gateway)

Sierra Documentation & Tech Bulletins 7

• Online HTML Documentation
• Sierra: Render fails when using "Convert RGB Grey to Black"
• Sierra computer configuration (Windows 7)
• Importing Preps templates in Sierra
• New computer migration

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Sierra Release Notes 4

• Sierra 6.5.1.0 Release Notes
• Sierra 6.5.0.1 Release Notes
• Sierra 5.2.0.0 Release Notes
• Sierra 5.0.0.0 Release Notes

Video Learning 4

• Sierra Workflow Demonstration
• Sierra Splitting Reader Spreads
• Building a basic job template
• Spot color mapping

Downloads 2

• PPD
• Ink Database

Documentation 1

• Keysetter Manuals

Video 2

• Ink Key Presetting Savings
• Customer Testimonial

Documentation & Tech Bulletins 6

• QMDI ink key setting problems in Raster Blaster 3
• Raster Blaster 4 has been released
• Raster Blaster User Manual
• How to configure print queues in Raster Blaster
• Tips for Screen PTR

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Downloads 1

• Output device drivers

Documentation 3

• Variegator Manual
• Variegator 2 Manual
• Installing the .NET 3.5 Framework for Variegator