The first shipping version of the Navigator 11 installation DVD contains a non-functioning dll inside several of the output plugins.
You can recognize this disk by the date printed on it. July 2016.
You can recognize the error by comparing your results to this:
Should you encounter this PB2 error with a USB interface and version 11, try again with a plugin installer from here.
The problem has been fixed with new plugin installers that include a new DLL.
(Also. As of January 31, 2017, a new disk has been released which fixes this problem. This fixed disk is dated January 2017 and has the part number 900-0700-011. )