Folder, Services and Ports that must have exclusions set in Anti-Virus programs
The following folders, service and port must have exclusions set in the anti-virus program that runs on the PC that a Navigator system runs on. If there is no anti-virus, then ignore.
Folders:
C:\Navigator
C:\Program Files (x86)\Common Files\SafeNet Sentinel
C:\Program Files (x86)\Common Files\Aladdin Shared/HASP
C:\Users\"Username"\AppData\Roaming\Xitron
(hidden folder-to browse to it enter %appdata% in a folder explorer window)
C:\ProgramData\Xitron
(hidden folder-to browse to it enter %programdata% in a folder explorer window)
Services:
Sentinel LDK License Manager
Ports:
1947 – This port is required for the LDK License Manager
9090 – This port is required for the ProofScope Viewer
81 - this port is for the web server inside Navigator. It can be changed by the user though. So it may not be at 81. You can check what yours is set to under Server Settings in Navigator Server.
21719 - Windows and Macintosh clients communicate with the Server on this port.
To set the Exclusions in Windows Anti-Virus
- Open Windows settings and open Update & Security
- In the left-hand column open Windows Security
- Under Protected Areas open Virus & treat protection.
This will open a new window
- Scroll down to Virus & Treat Protection settings and click on Manage Settings
- In the next window scroll down to Exclusions and click on Add or Remove Exclusions
- Now click on Add an Exclusion to create an exclusion
- Select the type of exclusion (File, Folder, File Type, Process)
- Now browse to the location of the File, Folder, File Type, or Process
- Repeat the process until all of the folders have been excluded.
Appendix. How do figure out what ports are being used on your computer.
Just going to a CMD window and typing "netstat -ano" will give you a list of results. Try it.
In this example, it’s our web server client on localhost, the right-hand column is the Process ID, e.g. we find out here that process 19060 is using port 81 and is our web server.
C:\Users\nick>netstat -ano | find "81"
TCP 0.0.0.0:81 0.0.0.0:0 LISTENING 19060
TCP 127.0.0.1:4767 127.0.0.1:49819 ESTABLISHED 4656
TCP 127.0.0.1:5939 127.0.0.1:58150 ESTABLISHED 5064
TCP 127.0.0.1:49810 127.0.0.1:49811 ESTABLISHED 5376
TCP 127.0.0.1:49811 127.0.0.1:49810 ESTABLISHED 5376
TCP 127.0.0.1:49812 127.0.0.1:49813 ESTABLISHED 5376
TCP 127.0.0.1:49813 127.0.0.1:49812 ESTABLISHED 5376
TCP 127.0.0.1:49814 127.0.0.1:49815 ESTABLISHED 5376
TCP 127.0.0.1:49815 127.0.0.1:49814 ESTABLISHED 5376
TCP 127.0.0.1:49816 127.0.0.1:49817 ESTABLISHED 5376
TCP 127.0.0.1:49817 127.0.0.1:49816 ESTABLISHED 5376
TCP 127.0.0.1:49819 127.0.0.1:4767 ESTABLISHED 13828
TCP 127.0.0.1:58150 127.0.0.1:5939 ESTABLISHED 20644
TCP 192.168.0.34:58149 37.252.232.107:5938 ESTABLISHED 5064
TCP 192.168.0.34:58152 188.172.198.142:5938 ESTABLISHED 5064
TCP 192.168.0.34:58154 188.172.198.147:5938 ESTABLISHED 5064
UDP [fe80::3819:b90e:e076:4e9%3]:1900 *:* 3408
UDP [fe80::3819:b90e:e076:4e9%3]:2177 *:* 10972
UDP [fe80::3819:b90e:e076:4e9%3]:65359 *:* 3408
C:\Users\nick>tasklist | find "19060"
XiWebServer.exe 19060 Console 1 128 K