Xitron Support

Folder, Services and Ports that must have exclusions set in Anti-Virus programs

The following folders, service and port must have exclusions set in the anti-virus program that runs on the PC that a Navigator system runs on. If there is no anti-virus, then ignore. 

Folders:
 

C:\Navigator
 

C:\Program Files (x86)\Common Files\SafeNet Sentinel
 

C:\Program Files (x86)\Common Files\Aladdin Shared/HASP
 

C:\Users\"Username"\AppData\Roaming\Xitron
(hidden folder-to browse to it enter %appdata% in a folder explorer window)
 

C:\ProgramData\Xitron
(hidden folder-to browse to it enter %programdata% in a folder explorer window)

Services:

Sentinel LDK License Manager

Port:

1947 – This port is required for the LDK License Manager

To set the Exclusions in Windows Anti-Virus

1. Open Windows settings and open Update & Security
   
   
    
2. In the left-hand column open Windows Security
   
   
3. Under Protected Areas open Virus & treat protection.
   This will open a new window
   
   
   
   
4. Scroll down to Virus & Treat Protection settings and click on Manage Settings
   
   
   
   
5. In the next window scroll down to Exclusions and click on Add or Remove Exclusions
   
    
    
6. Now click on Add an Exclusion to create an exclusion
   
    
    
7. Select the type of exclusion (File, Folder, File Type, Process)
   
    
    
8. Now browse to the location of the File, Folder, File Type, or Process
   
   
   
   
9. Repeat the process until all of the folders have been excluded.