Xitron Support

How to get our best support 10

• We can help you much faster if you give us this information
• How to get useful log files
• Uploading large files
• Connect to us via Teamviewer
• Dell Operating System Recovery tool

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Announcements 13

• Navigator RIP 14 and Server 9.3 release
• DS Screen CTP support - PlateRite FX1200 and FX1524
• Navigator Server version 9 licensing changes
• Duralink RIP release 3.0
• Navigator RIP v13 for CTP is released

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Support Pricing 2

• Annual Agreements or Per-Instance Fees
• Credit Card Authorization forms

Hardware Support 2

• Proactive Technologies Support
• Dell PC Support

Documentation 23

• Navigator RIP 13 User Guide
• Navigator RIP 12 User Guide
• Navigator RIP 11
• Navigator Server & Client v6
• Browser Client for Xitron Navigator - simplified DFE

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Downloads 31

• Output device drivers (RIP Plugins) for Navigator 13
• Navigator 12.0r1 & Mac Client 7.0.3.1
• Output Device Drivers (RIP Plug-ins) for Harlequin v12 and previous
• Navigator Mac Client for Server 7.0.3.3
• Navigator 11.0r7

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Navigator Tech Bulletins 80

• Setting up Navigator Server on a Domain
• Navigator Client connectivity issue resolution
• Inkjet Direct ( IJD ) non square resolution for Epson 7880
• Setting copy count and page range automatically with JSON
• JDF support

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Release Notes 11

• Navigator 13.0r0 release notes
• Navigator 12.0r1 release notes
• Navigator 12.0 release notes
• Navigator DFE TIFF / Meteor Release Notes
• Navigator 11.0r7 release notes

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Navigator Flexo Tools 5

• Using Navigator with flexo tools
• Adjusting Minimum Calibration dot in the Navigator RIP
• Navigator Plate Controller Guide
• SmartFlexo Navigator User Guide
• Smart Flexo Installation Guide

Navigator RIP for Astro Nova QL800 9

• How to submit a job for print
• Color Matching
• Changing quantity count
• Changing a job's configuration
• Adjusting the position of your print

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Inkjet Cost Calculator 6

• How to use the cost calculator
• How to use the CSV files
• Printhead usage calculation bug fix
• Cost Calculator version 2.0
• Administering your account

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Aspen Documentation 21

• Aspen Documentation
• videos
• Achieving double black in the Aspen system
• Centering on media - r8 and later
• Centering on Media - r7 and earlier

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Video Learning 7

• Navigator Legacy Workflow Demonstration
• 1. Building a Workflow
• 2. Linking Workflows
• 3. Editing a Job's Workflow
• 4. Using the Copy Action

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Videos for Navigator Northstar, Meteor, Duralink 9

• Overview
• Northstar/Sirius won’t print through the rip
• How to submit a job
• Changing quantity count
• Changing a jobs print parameters

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User Guides 24

• Introduction to the Navigator DFE
• Quick start - Videos
• Quick start - Printing a job with Navigator DFE
• Quick start - Editing existing jobs
• Apply different settings to front and back sides of a duplex press

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Reference and Support Documentation 23

• Creating a Task Scheduler task to start or restart slp/slpd/Service Location Protocol
• Installing and using ICC Profiles and Calibrations on a DFE system
• Reference Manuals - Licensing
• Reference Manuals - Color Management
• Navigator DFE Supported Devices

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DuraFlex specific documentation 22

• Navigator DFE for DuraFlex
• Duraflex firmware compatibility chart
• DuraFlex Release notes
• DuraFlex r9 installation procedure
• DuraFlex System Requirements

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Duralink specific documentation 17

• Duralink version compatibility chart
• Duralink r3.x release notes
• Duralink r3 Quick Start
• DuraLink 3.1 Installer Guide
• DuraLink 3.1 FAQ

View all 17

HP FI-1000 specific information 8

• DFE for HP System Requirements
• Navigator HP DFE Installation
• Navigator HP DFE Installation Process
• Xitron PCA card for HP FI-1000 "Bar in a Box"
• Navigator HP: Manually Set or Change the IP Address for the Print Engine

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Meteor specific documentation 3

• Meteor back to back jobs mode (chaining) and separator pages
• Meteor DFE configuration
• Meteor WebAPI Fix (8.6.4.5 to 8.6.4.6)

DuraBolt Specific Documentation 1

• DuraBolt Release Notes

Downloads 1

• Navigator DFE for HP FI-1000 Download

Documentation 15

• B3 - The new Blue Box. Quick Start
• Introduction to RasterBlaster 4
• Pre-Installation Requirements
• Configuring a static IP address
• Configuring the RasterBlaster Image Processor and Plug-in

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Downloads 3

• Output Device Drivers
• RB 4 Mac Client
• RB 4 PC Client

Video Learning 4

• Raster Blaster Pro - #1 Configuration and Rip Setup
• Raster Blaster Pro #2 Navigator Server and Configuration Client
• Raster Blaster Pro #3 Web Client
• Managing the Job Queue

Documentation & Tech Bulletins 5

• Error - recorder is in local (offline) mode.
• QMDI ink key setting problems in Raster Blaster 3
• Raster Blaster 4 has been released
• Raster Blaster User Manual
• Output device interface manuals

Downloads 1

• Output device drivers for SCSI Palladio & Presstek QMDI

Manuals and Guides 4

• Output device interface manuals
• Interface installation and problem solving guides
• Having trouble installing a Xitron USB interface?
• Windows Fast Start Up

Downloads 3

• USB drivers (Including LVD and HVD SCSI Interface)
• Output device plugins
• SCSI drivers (Only for XMF, RealPro or Sierra Gateway)

USB Tech Bulletins 3

• ECRM USB interface dumps out film with wrong start-up sequence
• Turning off USB selective suspend
• USB Blue Box Power Supply Specs & Pricing

Sierra Documentation & Tech Bulletins 25

• Sierra: Render fails when using "Convert RGB Grey to Black"
• New computer migration
• Sierra RGB conversion produces zero black
• Sierra: Fixing Client Issues by Clearing Font Cache
• Sierra – Creeping a Job by Scaling the Pages

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Sierra Release Notes 9

• Sierra 7.5.0.0 Release Notes
• Sierra 7.1.1.0 Release Notes
• Sierra 7.1.0.0 Release Notes
• Sierra 7.0.1.0 Release Notes
• Sierra 7.0.0.0 Release Notes

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Video Learning 4

• Sierra Workflow Demonstration
• Sierra Splitting Reader Spreads
• Building a basic job template
• Spot color mapping

Downloads 6

• PPD
• Ink Database
• Sierra 7.1.1.1 Mac OS 11 Client
• Sierra 7.1.1.2 Mac Client for 12, 13
• Sierra 7.5 Mac Client

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Video Help 10

• mColor 3: Overview
• mColor 3: Using the Web Client
• mColor 3: Updating the network configuration
• mColor 3: Using Variable Data Merge
• mColor 3: Adjusting spot colors

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Documentation 6

• Installing XiPrinter
• Using Variable Data Merge (VDM) in mColor
• Using XiPrinter to print a job from Satori Bulk Mailer into the mColor workflow
• Incorrect image placement after VDM Merge in mColor
• Why can’t I add a Graphic to my VDM Image Input Workflow?

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Downloads 2

• Rip Ready
• mColor 3 software download

Ultimate Impostrip 2

• Ultimate Impostrip Install Directions & Installers
• Ultimate Impostrip Release Notes

Video Help 3

• Pathfinder Overview
• Pathfinder White/Varnish
• Pathfinder Cut/Contour

User Guides 1

• PDF Pathfinder documentation

Downloads 0

Documentation 5

• Variegator Manual
• Variegator 2 Manual
• Installing the .NET 3.5 Framework for Variegator
• Enhanced QR code Manual
• How to Configure a Variable Data Job to Print a Tic on Every Eighth Image

Documentation 1

• Keysetter Manuals

Video 2

• Ink Key Presetting Savings
• Customer Testimonial