Xitron Support

How to get our best support 8

• We can help you much faster if you give us this information
• How to get useful log files
• Uploading large files
• Connect to us via Teamviewer
• Dell Operating System Recovery tool

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Announcements 7

• Navigator DFE supported devices list
• New Navigator Disk released. RIP 11.0r7 and Server 7.0
• Get smoother output in PDF Raster
• How to back up and restore LDK licenses
• Support for Screen PF-R3051 / Micra CTP added

See all 7 articles

Support Pricing 2

• Annual Agreements or Per-Instance Fees
• Credit Card Authorization forms

Downloads 19

• Navigator 12.0r1 & Mac Client 7.0.3.1
• Navigator Mac Client for Server 7.0.3.3
• Navigator 11.0r7
• Navigator 11.0r3
• Navigator Northstar 642 RC6

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Navigator Tech Bulletins 29

• Navigator 11.0r7 installer disk has an issue with a certain version of Windows 10
• LDK License Backup and Restore
• Anti-aliasing in the PDF Raster output plugin.
• Missing black separations in two and three color work. RIP version 11.0r7
• Programming an LDK Hard Lock Key (Dongle)

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Release Notes 9

• Navigator 12.0r1 release notes
• Navigator 12.0 release notes
• Navigator DFE TIFF / Meteor Release Notes
• Navigator 11.0r7 release notes
• Navigator 11.0r3 release notes for the disk

See all 9 articles

Documentation 19

• Navigator RIP 12 User Guide
• Navigator RIP 11
• Navigator Server & Client v6
• Browser Client for Xitron Navigator - simplified DFE
• Navigator Server Database structure and backup

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Duralink 9

• Duralink version compatibility chart
• Setting up a DuraLink 3x4 System
• Duralink Release History
• Updating a DuraLink system
• Duralink background documentation

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Aspen Documentation 20

• Aspen Documentation
• videos
• Achieving double black in the Aspen system
• Centering on media - r8 and later
• Centering on Media - r7 and earlier

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Navigator RIP for Astro Nova QL800 9

• How to submit a job for print
• Color Matching
• Changing quantity count
• Changing a job's configuration
• Adjusting the position of your print

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Inkjet Cost Calculator 5

• How to use the cost calculator
• How to use the CSV files
• Printhead usage calculation bug fix
• Cost Calculator version 2.0
• Administering your account

Video Learning 7

• Navigator Legacy Workflow Demonstration
• 1. Building a Workflow
• 2. Linking Workflows
• 3. Editing a Job's Workflow
• 4. Using the Copy Action

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Videos for Navigator Northstar, Meteor, Duralink 9

• Overview
• Northstar/Sirius won’t print through the rip
• How to submit a job
• Changing quantity count
• Changing a jobs print parameters

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Navigator Flexo Tools 4

• Using Navigator with flexo tools
• Adjusting Minimum Calibration dot in the Navigator RIP
• Smart Flexo Quick Start
• Navigator Plate Controller Guide

User Guides 12

• Introduction to the Navigator DFE
• Quick start - Printing a job with Navigator DFE
• Quick start - Editing existing jobs
• Quick start - Videos
• Job Tickets - More detail on printing jobs

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Reference and Support Documentation 6

• Reference Manuals - Licensing
• Reference Manuals - Color Management
• Installing and using ICC Profiles and Calibrations on a DFE system
• Navigator DFE Supported Devices
• Duraflex development options

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Downloads 1

• Navigator DFE for HP Download

Documentation 13

• B3 - The new Blue Box. Quick Start
• Introduction to RasterBlaster 4
• Pre-Installation Requirements
• Configuring a static IP address
• Configuring the RasterBlaster Image Processor and Plug-in

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Downloads 3

• Output Device Drivers
• RB 4 Mac Client
• RB 4 PC Client

Video Learning 3

• Raster Blaster Pro - #1 Configuration and Rip Setup
• Raster Blaster Pro #2 Navigator Server and Configuration Client
• Raster Blaster Pro #3 Web Client

Manuals and Guides 4

• Output device interface manuals
• Interface installation and problem solving guides
• Having trouble installing a Xitron USB interface?
• Windows Fast Start Up

Downloads 3

• USB drivers (Including LVD and HVD SCSI Interface)
• Output device plugins
• SCSI drivers (Only for XMF, RealPro or Sierra Gateway)

USB Tech Bulletins 1

• ECRM USB interface dumps out film with wrong start-up sequence

Sierra Documentation & Tech Bulletins 14

• Online HTML Documentation
• Sierra: Render fails when using "Convert RGB Grey to Black"
• Sierra computer configuration (Windows 7)
• Importing Preps templates in Sierra
• New computer migration

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Sierra Release Notes 8

• Sierra 7.1.1.0 Release Notes
• Sierra 7.1.0.0 Release Notes
• Sierra 7.0.1.0 Release Notes
• Sierra 7.0.0.0 Release Notes
• Sierra 6.5.1.0 Release Notes

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Video Learning 4

• Sierra Workflow Demonstration
• Sierra Splitting Reader Spreads
• Building a basic job template
• Spot color mapping

Downloads 2

• PPD
• Ink Database

Documentation 1

• Keysetter Manuals

Video 2

• Ink Key Presetting Savings
• Customer Testimonial

Documentation & Tech Bulletins 6

• QMDI ink key setting problems in Raster Blaster 3
• Raster Blaster 4 has been released
• Raster Blaster User Manual
• How to configure print queues in Raster Blaster
• Tips for Screen PTR

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Downloads 1

• Output device drivers

Documentation 4

• Variegator Manual
• Variegator 2 Manual
• Installing the .NET 3.5 Framework for Variegator
• Enhanced QR code Manual

Video Help 10

• mColor 3: Overview
• mColor 3: Using the Web Client
• mColor 3: Updating the network configuration
• mColor 3: Using Variable Data Merge
• mColor 3: Adjusting spot colors

See all 10 articles

Documentation 3

• Installing XiPrinter
• Using Variable Data Merge (VDM) in mColor
• Using XiPrinter to print a job from Satori Bulk Mailer into the mColor workflow

Downloads 1

• Rip Ready