Xitron Support

How to get our best support 8

• We can help you much faster if you give us this information
• How to get useful log files
• Uploading large files
• Connect to us via Teamviewer
• Dell Operating System Recovery tool

View all 8

Announcements 9

• Duralink RIP release 3.0
• Navigator RIP v13 for CTP is released
• Navigator DFE supported devices list
• New Navigator Disk released. RIP 11.0r7 and Server 7.0
• Get smoother output in PDF Raster

View all 9

Support Pricing 2

• Annual Agreements or Per-Instance Fees
• Credit Card Authorization forms

Urgent Announcement 2

• New LDK Licensing Tool
• Support down at 3:00pm EST 5/13/2022

Downloads 25

• Output device drivers (RIP Plugins) for Navigator 13
• Navigator 12.0r1 & Mac Client 7.0.3.1
• Output Device Drivers (RIP Plug-ins) for Harlequin v12 and previous
• Navigator Mac Client for Server 7.0.3.3
• Navigator 11.0r7

View all 25

Navigator Tech Bulletins 57

• Setting copy count and page range automatically with JSON
• JDF support
• Updating Navigator Licensing Components (LDK)
• Navigator 11.0r7 installer disk has an issue with a certain version of Windows 10
• LDK License Backup and Restore

View all 57

Duralink 13

• Duralink version compatibility chart
• Duralink r3 introduction and roadmap
• Duralink r3 - detailed release notes
• Duralink r3 Quick Start
• Duralink Release History

View all 13

Release Notes 10

• Navigator 13.0r0 release notes
• Navigator 12.0r1 release notes
• Navigator 12.0 release notes
• Navigator DFE TIFF / Meteor Release Notes
• Navigator 11.0r7 release notes

View all 10

Documentation 22

• Navigator RIP 13 User Guide
• Navigator RIP 12 User Guide
• Navigator RIP 11
• Navigator Server & Client v6
• Browser Client for Xitron Navigator - simplified DFE

View all 22

Aspen Documentation 20

• Aspen Documentation
• videos
• Achieving double black in the Aspen system
• Centering on media - r8 and later
• Centering on Media - r7 and earlier

View all 20

Navigator RIP for Astro Nova QL800 9

• How to submit a job for print
• Color Matching
• Changing quantity count
• Changing a job's configuration
• Adjusting the position of your print

View all 9

Inkjet Cost Calculator 6

• How to use the cost calculator
• How to use the CSV files
• Printhead usage calculation bug fix
• Cost Calculator version 2.0
• Administering your account

View all 6

Video Learning 7

• Navigator Legacy Workflow Demonstration
• 1. Building a Workflow
• 2. Linking Workflows
• 3. Editing a Job's Workflow
• 4. Using the Copy Action

View all 7

Videos for Navigator Northstar, Meteor, Duralink 9

• Overview
• Northstar/Sirius won’t print through the rip
• How to submit a job
• Changing quantity count
• Changing a jobs print parameters

View all 9

Navigator Flexo Tools 4

• Using Navigator with flexo tools
• Adjusting Minimum Calibration dot in the Navigator RIP
• Smart Flexo Quick Start
• Navigator Plate Controller Guide

Internal 1

• How to Change the Polarity of a Trendsetter Using HyperTerminal

User Guides 26

• Introduction to the Navigator DFE
• Quick start - Printing a job with Navigator DFE
• Quick start - Editing existing jobs
• Quick start - Videos
• Job Tickets - More detail on printing jobs

View all 26

Reference and Support Documentation 21

• Reference Manuals - Licensing
• Reference Manuals - Color Management
• Installing and using ICC Profiles and Calibrations on a DFE system
• Navigator DFE Supported Devices
• Duraflex development options

View all 21

Downloads 1

• Navigator DFE for HP Download

Documentation 15

• B3 - The new Blue Box. Quick Start
• Introduction to RasterBlaster 4
• Pre-Installation Requirements
• Configuring a static IP address
• Configuring the RasterBlaster Image Processor and Plug-in

View all 15

Downloads 3

• Output Device Drivers
• RB 4 Mac Client
• RB 4 PC Client

Video Learning 4

• Raster Blaster Pro - #1 Configuration and Rip Setup
• Raster Blaster Pro #2 Navigator Server and Configuration Client
• Raster Blaster Pro #3 Web Client
• Managing the Job Queue

Manuals and Guides 4

• Output device interface manuals
• Interface installation and problem solving guides
• Having trouble installing a Xitron USB interface?
• Windows Fast Start Up

Downloads 3

• USB drivers (Including LVD and HVD SCSI Interface)
• Output device plugins
• SCSI drivers (Only for XMF, RealPro or Sierra Gateway)

USB Tech Bulletins 2

• ECRM USB interface dumps out film with wrong start-up sequence
• Turning off USB selective suspend

Sierra Documentation & Tech Bulletins 26

• Online HTML Documentation
• Sierra: Render fails when using "Convert RGB Grey to Black"
• Importing Preps templates in Sierra
• New computer migration
• Sierra RGB conversion produces zero black

View all 26

Sierra Release Notes 8

• Sierra 7.1.1.0 Release Notes
• Sierra 7.1.0.0 Release Notes
• Sierra 7.0.1.0 Release Notes
• Sierra 7.0.0.0 Release Notes
• Sierra 6.5.1.0 Release Notes

View all 8

Video Learning 4

• Sierra Workflow Demonstration
• Sierra Splitting Reader Spreads
• Building a basic job template
• Spot color mapping

Downloads 3

• PPD
• Ink Database
• Sierra 7.1.1.1 Mac OS 11 Client

Documentation 1

• Keysetter Manuals

Video 2

• Ink Key Presetting Savings
• Customer Testimonial

Documentation & Tech Bulletins 5

• QMDI ink key setting problems in Raster Blaster 3
• Raster Blaster 4 has been released
• Raster Blaster User Manual
• How to configure print queues in Raster Blaster
• Output device interface manuals

Downloads 1

• Output device drivers

Documentation 4

• Variegator Manual
• Variegator 2 Manual
• Installing the .NET 3.5 Framework for Variegator
• Enhanced QR code Manual

Video Help 10

• mColor 3: Overview
• mColor 3: Using the Web Client
• mColor 3: Updating the network configuration
• mColor 3: Using Variable Data Merge
• mColor 3: Adjusting spot colors

View all 10

Documentation 4

• Installing XiPrinter
• Using Variable Data Merge (VDM) in mColor
• Using XiPrinter to print a job from Satori Bulk Mailer into the mColor workflow
• Incorrect image placement after VDM Merge in mColor

Downloads 1

• Rip Ready

Video Help 3

• Pathfinder Overview
• Pathfinder White/Varnish
• Pathfinder Cut/Contour