This page collects resources aimed at technicians supporting K2.
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Open a Support Ticket with Xitron Support
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Check your open tickets with Xitron Support
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Schedule a Demo of K2
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K2 Marketing Page
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Information
Release Notes (updated with each release)
System requirements (computer specifications and supported OS's)
User Guides
Installation
Necessary steps are starred *. Other entries in this section are optional for edge cases.
* Proper Operating System configuration (Windows 11).
* Installation Guide (for everything in K2, including OS configuration)
How to install only Impostrip
Installing into a Windows Domain
Running the system in a standard User account with no local admin privileges (not recommended)
Configuring the Clients to log in
Logging into the Server
System backup and restore
Server database structure: backup and restore
Log files
We collect a significant amount of data and have tools available to enhance the data flow as well as capture it.
Typically, this is something a user can easily overlook. However, when issues arise, the logs represent one of the fastest ways to receive assistance from Xitron's support team.
XFDebug
USB interfaces
Technical integrations
Alternate ways of submitting jobs:
Hotfolder scripting
Hot folders may be scripted to perform desired actions on incoming files. Possible uses for this ability include integrating third party applications, custom job sorting, or intelligent decision making on how to process jobs.
Input folder scripting, documentation and sample scripts.
PDF Renamer script, documentation and script
Automated job routing
See the 2 Hot folder scripts here that show how to move files
Use the Preflight action to route jobs
Automatically launch other applications you want to run at the same time as K2
Note: Please make sure you aren't running something that is a resource hog or that is incompatible with K2.
Note: If the launcher is launching a client automatically, you are consuming a client license. You can stop that by configuring the Launcher to suit your needs.
Configure the Launcher application to launch other applications
Controlling the name of an output PDF
Perhaps you have a downstream process that requires the PDF to be named a particular way. Two ways to do this: script, and the built-in features of our Export Action. The normal way is to do it in the Export Action.