When getting ready to upgrade an older version of K2 to K2 2.0, it is important to make sure that not only is Impostrip eligible to be upgraded, that you also get the Impostrip license upgraded. You will need to have the customer send you the C2V file from their License page.
Send this C2V to Ultimate and ask for the following:
I need to get the Xitron Template builder – 5 seats added to this license
Xitron Ultimate Impostrip K2 - Perpetual (Windows) | NWUIXITK210-USD |
Once you receive the new V2C from Ultimate, you can schedule and preform the upgrade.