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Knowledge base
Support Information
How to get our best support
10
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How to get useful log files
Uploading large files
Connect to us via Teamviewer
Dell Operating System Recovery tool
View all 10
Announcements
13
Navigator RIP 14 and Server 9.3 release
DS Screen CTP support - PlateRite FX1200 and FX1524
Navigator Server version 9 licensing changes
Duralink RIP release 3.0
Navigator RIP v13 for CTP is released
View all 13
Support Pricing
2
Annual Agreements or Per-Instance Fees
Credit Card Authorization forms
Hardware Support
2
Proactive Technologies Support
Dell PC Support
Navigator Workflow
Documentation
23
Navigator RIP 13 User Guide
Navigator RIP 12 User Guide
Navigator RIP 11
Navigator Server & Client v6
Browser Client for Xitron Navigator - simplified DFE
View all 23
Downloads
31
Output device drivers (RIP Plugins) for Navigator 13
Navigator 12.0r1 & Mac Client 7.0.3.1
Output Device Drivers (RIP Plug-ins) for Harlequin v12 and previous
Navigator Mac Client for Server 7.0.3.3
Navigator 11.0r7
View all 31
Navigator Tech Bulletins
80
Setting up Navigator Server on a Domain
Navigator Client connectivity issue resolution
Inkjet Direct ( IJD ) non square resolution for Epson 7880
Setting copy count and page range automatically with JSON
JDF support
View all 80
Release Notes
11
Navigator 13.0r0 release notes
Navigator 12.0r1 release notes
Navigator 12.0 release notes
Navigator DFE TIFF / Meteor Release Notes
Navigator 11.0r7 release notes
View all 11
Navigator Flexo Tools
5
Using Navigator with flexo tools
Adjusting Minimum Calibration dot in the Navigator RIP
Navigator Plate Controller Guide
SmartFlexo Navigator User Guide
Smart Flexo Installation Guide
Navigator RIP for Astro Nova QL800
9
How to submit a job for print
Color Matching
Changing quantity count
Changing a job's configuration
Adjusting the position of your print
View all 9
Inkjet Cost Calculator
6
How to use the cost calculator
How to use the CSV files
Printhead usage calculation bug fix
Cost Calculator version 2.0
Administering your account
View all 6
Aspen Documentation
21
Aspen Documentation
videos
Achieving double black in the Aspen system
Centering on media - r8 and later
Centering on Media - r7 and earlier
View all 21
Video Learning
7
Navigator Legacy Workflow Demonstration
1. Building a Workflow
2. Linking Workflows
3. Editing a Job's Workflow
4. Using the Copy Action
View all 7
Videos for Navigator Northstar, Meteor, Duralink
9
Overview
Northstar/Sirius won’t print through the rip
How to submit a job
Changing quantity count
Changing a jobs print parameters
View all 9
Navigator DFE
User Guides
24
Introduction to the Navigator DFE
Quick start - Videos
Quick start - Printing a job with Navigator DFE
Quick start - Editing existing jobs
Apply different settings to front and back sides of a duplex press
View all 24
Reference and Support Documentation
23
Creating a Task Scheduler task to start or restart slp/slpd/Service Location Protocol
Installing and using ICC Profiles and Calibrations on a DFE system
Reference Manuals - Licensing
Reference Manuals - Color Management
Navigator DFE Supported Devices
View all 23
DuraFlex specific documentation
22
Navigator DFE for DuraFlex
Duraflex firmware compatibility chart
DuraFlex Release notes
DuraFlex r9 installation procedure
DuraFlex System Requirements
View all 22
Duralink specific documentation
17
Duralink version compatibility chart
Duralink r3.x release notes
Duralink r3 Quick Start
DuraLink 3.1 Installer Guide
DuraLink 3.1 FAQ
View all 17
HP FI-1000 specific information
8
DFE for HP System Requirements
Navigator HP DFE Installation
Navigator HP DFE Installation Process
Xitron PCA card for HP FI-1000 "Bar in a Box"
Navigator HP: Manually Set or Change the IP Address for the Print Engine
View all 8
Meteor specific documentation
3
Meteor back to back jobs mode (chaining) and separator pages
Meteor DFE configuration
Meteor WebAPI Fix (8.6.4.5 to 8.6.4.6)
DuraBolt Specific Documentation
1
DuraBolt Release Notes
Downloads
1
Navigator DFE for HP FI-1000 Download
Raster Blaster Pro
Documentation
15
B3 - The new Blue Box. Quick Start
Introduction to RasterBlaster 4
Pre-Installation Requirements
Configuring a static IP address
Configuring the RasterBlaster Image Processor and Plug-in
View all 15
Downloads
3
Output Device Drivers
RB 4 Mac Client
RB 4 PC Client
Video Learning
4
Raster Blaster Pro - #1 Configuration and Rip Setup
Raster Blaster Pro #2 Navigator Server and Configuration Client
Raster Blaster Pro #3 Web Client
Managing the Job Queue
Raster Blaster
Documentation & Tech Bulletins
5
Error - recorder is in local (offline) mode.
QMDI ink key setting problems in Raster Blaster 3
Raster Blaster 4 has been released
Raster Blaster User Manual
Output device interface manuals
Downloads
1
Output device drivers for SCSI Palladio & Presstek QMDI
Output interface cards and software
Manuals and Guides
4
Output device interface manuals
Interface installation and problem solving guides
Having trouble installing a Xitron USB interface?
Windows Fast Start Up
Downloads
3
USB drivers (Including LVD and HVD SCSI Interface)
Output device plugins
SCSI drivers (Only for XMF, RealPro or Sierra Gateway)
USB Tech Bulletins
3
ECRM USB interface dumps out film with wrong start-up sequence
Turning off USB selective suspend
USB Blue Box Power Supply Specs & Pricing
Sierra
Sierra Documentation & Tech Bulletins
25
Sierra: Render fails when using "Convert RGB Grey to Black"
New computer migration
Sierra RGB conversion produces zero black
Sierra: Fixing Client Issues by Clearing Font Cache
Sierra – Creeping a Job by Scaling the Pages
View all 25
Sierra Release Notes
9
Sierra 7.5.0.0 Release Notes
Sierra 7.1.1.0 Release Notes
Sierra 7.1.0.0 Release Notes
Sierra 7.0.1.0 Release Notes
Sierra 7.0.0.0 Release Notes
View all 9
Video Learning
4
Sierra Workflow Demonstration
Sierra Splitting Reader Spreads
Building a basic job template
Spot color mapping
Downloads
6
PPD
Ink Database
Sierra 7.1.1.1 Mac OS 11 Client
Sierra 7.1.1.2 Mac Client for 12, 13
Sierra 7.5 Mac Client
View all 6
mColor 3
Video Help
10
mColor 3: Overview
mColor 3: Using the Web Client
mColor 3: Updating the network configuration
mColor 3: Using Variable Data Merge
mColor 3: Adjusting spot colors
View all 10
Documentation
6
Installing XiPrinter
Using Variable Data Merge (VDM) in mColor
Using XiPrinter to print a job from Satori Bulk Mailer into the mColor workflow
Incorrect image placement after VDM Merge in mColor
Why can’t I add a Graphic to my VDM Image Input Workflow?
View all 6
Downloads
2
Rip Ready
mColor 3 software download
Imposition (Third Party)
Ultimate Impostrip
2
Ultimate Impostrip Install Directions & Installers
Ultimate Impostrip Release Notes
PDF Pathfinder
Video Help
3
Pathfinder Overview
Pathfinder White/Varnish
Pathfinder Cut/Contour
User Guides
1
PDF Pathfinder documentation
Downloads
0
Variegator
Documentation
5
Variegator Manual
Variegator 2 Manual
Installing the .NET 3.5 Framework for Variegator
Enhanced QR code Manual
How to Configure a Variable Data Job to Print a Tic on Every Eighth Image
Keysetter
Documentation
1
Keysetter Manuals
Video
2
Ink Key Presetting Savings
Customer Testimonial